Support

We read every message. Write to us and a person at Nerdla will reply, usually within one business day.

In the app: Settings › Contact Us fills in your app version and device for us. Please don’t send invoice or client details we don’t need.

Common questions

Restore a purchase: Open Invoiceur, go to Settings › Subscription, and choose Restore Purchases (on Mac it’s also in the menu bar). Use the same Apple Account you bought with.
Manage or cancel a subscription: On iPhone or iPad: Settings › your name › Subscriptions. On Mac: App Store › your name › Account Settings › Subscriptions.
Describing an invoice isn’t available: It needs Apple Intelligence on a supported iPhone, iPad or Mac with iOS 26, iPadOS 26 or macOS 26 or later, with Apple Intelligence turned on in Settings and set to a supported language. If Apple Intelligence is still downloading, try again later. Everything else in Invoiceur works without it.
Move to a new iPhone, iPad or Mac: Turn on iCloud sync in Invoiceur’s Settings on both devices, signed in to the same Apple Account, and your invoices, clients and business profiles follow you.
Request a refund: Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.